Privacy Notice

Who we are

Morpeth Kitchens & Interiors is the data controller for the information described here. We trade as Morpeth Kitchens & Interiors from a showroom in Morpeth, Northumberland.

• Registered name: Morpeth Kitchens and Interiors Company Limited
• Registered in England and Wales, company number 09058403
• Registered office: B1 Whitehouse Farm Centre, Stannington, Morpeth, Northumberland, England, NE61 6AW
• Email: info@morpethkitchens.net
• Telephone: 01670 789 599

What we collect, and when

We only collect personal information when you hand it to us. There is no tracking on this website and no profiling of visitors.

The enquiry form

Our contact form asks for your name and email address, both of which we need in order to reply. It also takes your telephone number, which room you are asking about and your message, all of which are optional.

The style quiz

The style quiz can be taken from beginning to end without telling us anything about yourself. If you ask for your result by email, we then collect your name, email address and, if you give it, your telephone number, together with the answers you chose.

Email, post and telephone

If you write, ring or call in, we keep what you tell us so we can carry on the conversation and quote for the work.

Why we are allowed to hold it

• Answering an enquiry and preparing a quotation: because it is necessary to take steps at your request before entering into a contract.
• Designing, supplying and fitting a room you have ordered: because it is necessary to perform our contract with you.
• Keeping records of work we have done, for guarantees and for later questions about a room: our legitimate interest in standing behind our own work.
• Accounting and tax records: because we are legally obliged to keep them.

We do not send marketing email. If we ever start, it will be because you asked for it, and every message will carry a one-click unsubscribe.

Who else sees it

We do not sell personal information, and we do not share it for anyone else’s marketing.

• Resend delivers the email our forms send. Your name, email address and the content of your enquiry pass through them so the message can reach us.
• Our hosting provider stores this website and its database, and so holds the enquiries filed through it.
• Fitters, suppliers and manufacturers working on your room may be given your name, address and telephone number, and only where it is needed to deliver or fit something.
• Our accountant, insurers or legal advisers, and anybody we are required by law to tell.

How long we keep it

• An enquiry that does not become a project: up to two years, then deleted. Kitchens are thought about slowly and people often come back.
• A project we carried out: six years from completion, which covers the period in which a claim about the work could be brought, and lets us answer questions about a room we fitted.
• Accounting records: six years, as tax law requires.

Your rights

Under UK data protection law you may ask us to:

• give you a copy of the personal information we hold about you;
• correct anything that is wrong;
• delete it, where we have no continuing reason to keep it;
• restrict or object to what we are doing with it;
• pass it to somebody else in a portable form.

Ask by emailing info@morpethkitchens.net. We will answer within one month, and there is no charge.

Keeping it safe

The website is served over HTTPS, enquiries are held in a database that is not reachable from the public internet, and access to the administration area needs a password and is limited to the people who need it.

Complaining

Please come to us first and we will try to put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk, or on 0303 123 1113.

Changes

If we change how we handle personal information we will update this page and change the date at the top of it. Cookies and similar storage are covered separately in our cookie notice.